Back in 2013 Pharmacy Online were concerned they were running out of warehouse space and engaged us to redesign their layout. We did, and doubled their storage capacity! They have been very successful in the intervening years and outgrew that site. We helped them move into a new site this year. As usual we applied the principles of our High Performance Logistics Model, reviewed their processes and throughput in order to come up with a suitable layout and product slotting plan for the new site. We were able to redeploy the (free!) pallet racking left behind by the previous occupant and re-lay it to suit a single unit pick/pack operation and also provide the foundation for a future installation of a second level picking operation.
Idealair Group are a rapidly growing supplier of fans, grilles, ducts and ancillary equipment to the ventilation and air-conditioning trade. Idealair Group are an ongoing project and one of the most comprehensive and complex projects we have undertaken. The work has involved a comprehensive process redesign and some complex customisations to their Microsoft NAV system to overcome some of that system's key shortcomings. We designed their new Sydney warehouse and helped manage the move. Idealair Group are also the the pilot site for the implementation of Prophit Systems Autostock which is gradually being rolled out for purchasing across their branch network. We'll keep you posted on this one.
Bike Bug / FRF Sports
FRF Sports is a wholesale distributor of high end bicycles and accessories and Bike Bug is a multi-channel retailer with worldwide sales online and retail stores around Australia. They share a common owner. After an initial review of their operations and draft process design, Logistics Help were engaged to help implement their new Brightpearl cloud ERP solution to bring both businesses under a common business system. The idea was to set up the business for growth and it obviously worked because they have grown from two stores in 2014 to seven stores in 2016.
OK well Vodafone is definitely not an SME but they are a large service business that depends on an internal supply chain. Logistics Help were engaged by the Telecom Network installation side of Vodafone initially to help them move to a new logistics service provider. This was a large and complex project that like almost all large and complex projects took longer than expected to complete. The project required a redesign of business processes between Vodafone and the new logistics provider and a considerable design, development and testing program for new and revised functionality for their Oracle ERP system.
Whilst we were there it became apparent that they needed a better system to help them plan their project based inventory requirements. We designed a bespoke inventory planning system and worked with their software developers to implement it in the business. Later we were engaged to design some phase II developments to this system to further enhance the ability to forecast inventory requirements for projects and provide visibility into future inventory availability when project requirements inevitably changed or were delayed.
Our Logistics consultants help Novo Nordisk avoid a costly strategic decision after seeing the results of their outsourcing RFP
At Novo Nordisk we needed to know whether continuing our distribution in house was the right decision for the future. Logistics Help's expertise in logistics consulting to the pharma industry was exactly what we needed to help us run an independent RFP process. Andrew Clark managed the process for us and presented the results which really helped everyone in the senior management team understand the value of our current operation compared to outsourcing, and we are confident we made the right decision.
Novo Nordisk is a global biotech innovator in Diabetes, growth hormone, haemostasis management and hormone therapy. Novo Nordisk are also unusual in that they are one of the few companies in this market that still perform their own distribution. The senior management at Novo needed to know whether continuing to run their own warehouse was the right decision when the majority of similar organisations had long ago outsourced their operations to logistics service providers. So they turned to Logistics Help to go to the market with an Request For Proposal process to see if the there was a better alternative.
The processes of both creating and responding to Request For Proposal (RFP) or Request For Tender (RFT) documentation is time consuming and resource intensive with no guarantee of favourable result for either side. It can be very difficult to accurately encapsulate a business and all its complexity in a document, and responders often find themselves with many questions left unanswered and a looming response deadline. Tenderers and proposal receivers can receive widely diverse responses that are difficult to compare and require considerable further discussion or negotiation with the responders.
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